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Index

About FLOSSCARD® brand dental floss dispensers

Placing an Order and Order Details

Art and/or Text on the Card

Shipping Questions

Billing Questions

5 Line Text Card Details

Logo Card Details

 

About FLOSSCARD® brand dental floss dispensers

Do you sell other types of floss?
No. The dental floss is lightly waxed.
How many yards of dental floss are in a card?
There are 12 yards in each card.
How do I know if the card is a genuine FLOSSCARD® brand dispenser?
If it says FLOSSCARD® on it, we made it.  If it doesn’t, then we didn’t.
(The FLOSSCARD® logo and our patent number are printed on every FLOSSCARD® dispenser. 
Our dispensers are as thin as a credit card and the cutter is on right side.) See FLOSSCARD® Fakes on our web site.
What is  the difference between a 5 Line Text Card and  a Logo Card?
5 Line Text Cards say “FLOSSCARD® COMPLIMENTS OF” and your information in black.
Logo Cards have your business’ custom logo on it in 1 or 2 colors.

 

Placing an Order and Order Details

How do I place an order?
THERE ARE THREE WAYS TO ORDER:
1. CALL US at 1-800-ORAMAAX (672-6229) 9-5 EST
2. ORDER ONLINE by filling out your order information and we’ll send you a proof to approve.
3. PRINT an order form from our website and either FAX it to us at (516) 771-8518 or EMAIL it to us at oramaax@flosscard.com.
What is the minimum amount I can order?

  • 5 Line Text Cards: Minimum is 250 cards
  • Logo Cards: Minimum is 1000 cards
  • Printing on Back of card: Minimum is 1000 cards
  • Digital Color Cards: Minimum is 5000 cards

Why are first orders more expensive?
Our team creates all of the artwork, which involves unlimited versions of PDF proofs or faxes to you until you’re happy.

 

Art and/or Text on the Card

What art and/or text can I print on my card?
We have three types of cards:

  • 5 Line Text Cards: 5 lines of your text in black ink. (Maximum 30 characters per line) (Minimum order is 250 cards)
  • Logo Cards: Your logo in 1 or 2 colors of our standard colors. PMS color matches are $50.00 (one time charge). Please download the art template. Please also view our standard and PMS colors. (Minimum order is 1000 cards)
  • Full Digital Color Cards: CMYK Graphics on the entire card. (Minimum 5000 cards)

Must the FLOSSCARD® logo appear on the card?
Yes, for legal reasons, the FLOSSCARD® logo must appear on the card.
Can I print on the back of the card?
Yes, for an additional $0.35/card + One Time Set Up Fee of $75.00. Printing is in 1 color of our standard colors and a minimum of
1000 cards. PMS color matches are $50.00 (one time charge). Please download the art template and view our standard and PMS colors.
Can I order blank cards?
No, we DO NOT sell blank FLOSSCARD® dispensers.

 

Shipping Questions

How long does it take for an order to be completed and shipped? 
Order ships about 2 weeks after art is approved and we have valid payment information.
What shipping method do you use?
Most orders are shipped via UPS.  However, retail 10 Packs and samples are sent via USPS.
We do not ship to P.O. Boxes because UPS will not deliver to them.
Can we have our ordered RUSHED?
Rush orders are determined on an individual basis.  Please contact us for more information. Additional charges may apply.

 

Billing Questions

Can you bill us?  Can we pay by check? 

  • We do NOT bill.  Payment is due by credit card at the time of your order.
  • For orders of $5000 or more, we prefer a check (must be received before we beginning printing your order).  We only accept checks drawn on USA banks.
  • For international orders, we also accept wire transfers.  Please email us for wire transfer instructions.

When do you charge my credit card?
We charge your credit card ONLY on the day your cards are printed.

 

5 Line Text Card Details

How many characters fit on each line?
There is a 30 character limit per line, including spaces and punctuation.
Can my 5 Line Text Card be printed without the FLOSSCARD® logo and “COMPLIMENTS OF”?
No, all of the 5 Line Text Cards are in this format and cannot be changed.
Do I have to use all 5 lines?
No.  You can use 1, 2, 3, 4, or 5 lines of text.
What if I want 6 lines of text on my card instead of 5?
Email us your artwork and we will see what we can do. All text must fit inside the text box as seen on the 5 line template.
Can I use a color besides black?
No, you can only use black.

 

Logo Card Details

How do I design a card?

  • Email us your artwork, we’ll design it for you, and send you a proof to approve. OR
  • Download our online template, import it into your graphics program and design a card, and then email it to us.

NOTE: Mac files MUST have all text converted to outlines and saved as an .eps file.
PC files such as .cdr, .ai or .eps must have all fonts converted to curves.
Raster/bitmap files such as .jpg, .psd, .tif, .bmp or .png must be 300 dpi or higher.
Please note: Taking a low resolution file from the web is NOT acceptable quality for printing.
Do I need to have my own logo or can you design one for me?
If you do not have a logo, we can suggest graphics and design a card for you.
How can I be sure the color on your cards will match the color on my business card?
If you would like to ensure that the cards we print match the exact color of your business card, please mail us a sample of your business card or provide us with a PMS color #. PMS color matches are $50.00 (one time charge).
Does black count as a color?
Yes.
Can I use shades of a color?  How many shades can I use for each color?
You can choose up to 3 shades per color.  The shades are around 100%, 70%, and 40% of a color for best results.
Can I print on the back of the card?
Yes, for an additional $0.35/card + One Time Set Up Fee of $75.00. Printing is in 1 color and a minimum of 1000 cards.
PMS color matches are $50.00 (one time charge). Please download the art template and view our standard and PMS colors.
Can I send you a photograph to print on the card?
We cannot print photographs, but if it’s a logo, please email it to us and we will try our best to accommodate your request.
Where is the FLOSSCARD® logo printed on the Logo Card?
You can choose between two positions, either on the left side or along the bottom.  Please see our online template for more information.
Can I cover the entire card in text and images?
No, we do not do color bleeds to the edge of the card.  All type and images must fit within the template.  Please see our online template for further information.